Investigative & Support Services Division

The Investigative & Support Services Division consists of the Detective Bureau, Court Officer, Juvenile Officer, Non-sworn personnel, and Dispatch. This Division is overseen by the Deputy Chief.

While the Patrol Officer responds to calls and investigates the day to day crimes on his/her patrol beat, Detectives perform investigative work and detailed follow-up for the solution of serious crimes and the identification, apprehension, and prosecution of people suspected of committing serious criminal acts.

The work involves general criminal investigations or highly specialized types of investigations such as homicide, bank robbery, drug offenses, and crimes against children. South Portland detectives receive excellent specialized training to allow them to perform their duty assignments. The department has investigators assigned to Crime Scene / Evidence Collection duties, as well as to the state's drug task force, the Maine Drug Enforcement Agency (MDEA). Other detectives are affiliated with Maine Computer Crimes Task Force (MCCTF), an area requiring a growing amount of effort and ongoing training.

Detective work is performed under minimum supervision and requires the application of modern investigative techniques, sound judgment, and independent initiative. It also requires a free flow of information with the patrol division for maximum efficiency.

Detective work may be performed individually or as a member of a team. The detective's duties include, but are not limited to, the following:

  1. Conduct follow up investigations of criminal incidents utilizing all available resources to identify suspects and clear cases by arrest when possible.
  2. Prepare in-depth reports of investigative activities and maintain an organized system for case file management.
  3. Interview or interrogate people in connection with criminal incidents and cultivate other sources of information
  4. Counsel victims of crime in the workings of the criminal justice system, make referrals to advocacy programs when appropriate, and consult with the victim periodically about the progress of the investigation until the case has been closed.
  5. Respond to crime scenes to search for or collect evidence as needed and develop investigative leads through the use of identi-kit or other methods.
  6. Prepare affidavits for warrants and criminal complaints and arrange for service of them.
  7. Process arrest paperwork for criminal, civil, and administrative hearings.
  8. Work proactively to identify and target criminal organizations of individuals involved in criminal activity.
  9. Address and notify the public of crime and safety issues by distributing flyers to the affected area of the city.
  10. Maintain up to date records on case status, property value, and any other necessary reports.