The Patrol and Community Services Division is the largest division of the police department and is responsible for providing around the clock police protection and emergency response for the city.

Officers assigned to the patrol division are dedicated and highly trained professionals who must be mentally and physically prepared to respond to any type of crime or request for service. Members of the Patrol Division are the "front line" officers that initially respond to all crimes in progress, emergency situations, traffic collisions and any other "calls for service" received by the police department.

Patrol officers work closely with the detectives in the Investigations Division, as well as with other local, state and federal agencies and provide a full range of services on a daily basis. This type of teamwork is essential for preventing and solving crimes and advancing the community policing goals of the department.

Common patrol activities include proactive patrol and crime prevention, traffic control and enforcement, the initial investigation and documentation of all crimes, and the enforcement of all city ordinances, state laws, and federal laws.

Once hired, the officer must attend the 18-Week Basic Law Enforcement Training Program at the Maine Criminal Justice Academy (MCJA) to be certified by the state as a Law Enforcement Officer.

After graduating from MCJA, the officer must successfully complete the department's field training program and a one-year probationary period. After the officer has successfully completed three years in the Patrol Division they are eligible to receive additional training and assignments in a variety of specialized areas, including: Collision Reconstruction, Crime Scene Processing, Bicycle Patrol, Special Reaction Team, Police Motorcycle Officer, Firearms Instructor, School Resource Officer, Defensive Tactics Instructor, K-9 Officer, Crisis Negotiations, Drug Enforcement, Child Safety Seat Technicians, and OUI Enforcement to include Drug Recognition Experts.